By purchasing, downloading, or using any products sold through Scooby, you fully agree to the following Terms of Service. If you do not agree, you must not purchase, download, or use our products.
We reserve the right to ban, suspend, or permanently terminate your product key and account at any time without prior notice if you are found in violation of our terms.
Lifetime access means the lifetime of the product, not your lifetime. Products can be shut down, discontinued, or retired at any time without compensation.
Unauthorized distribution, sharing, reselling, or leaking of your product key is strictly prohibited and will result in an instant ban.
It is your responsibility to keep your product key safe. Lost, stolen, or shared keys will not be replaced.
Payment and Fraud Protection
We reserve the right to decline, hold, or cancel any payment flagged as suspicious, fraudulent, or high-risk.
If your payment is flagged, you will not receive your product key. The payment may be held or refunded to the card owner.
Chargebacks are strictly prohibited. Any chargeback will result in a permanent ban of your product key and blacklisting from future services.
Threatening a chargeback will result in an instant ban.
All purchases are logged and secured with transaction records to be used as evidence against fraudulent chargebacks.
Cryptocurrency Payments
Cryptocurrency payments are final and cannot be reversed, refunded, or disputed.
It is your responsibility to send the exact payment amount to the correct wallet address.
We are not responsible for payments sent to the wrong address, incorrect payment amounts, or network fee issues.
Failure to cover transaction fees on the blockchain will result in an incomplete payment.
Product Updates and Delays
Purchasing during updates or maintenance does not guarantee immediate access. There is no ETA for when the product will be fully available.
We prioritize security and thorough testing before public releases.
No compensation, refunds, or time extensions will be provided due to update delays.
Support Policy
Support is provided when we are available and is not guaranteed to be instant.
Spamming support channels will result in refusal of further assistance.
We provide detailed guides to help you set up and troubleshoot common issues. You are expected to follow these guides before requesting support.
Service Availability
We do not guarantee continuous product availability. Products may go offline, be updated, or permanently shut down at any time.
Game updates can cause our products to temporarily stop working, which may result in crashes, broken features, or other stability issues.
We will aim to release an updated version as soon as possible. However, these versions may initially be unstable.
No refunds or compensation will be provided during periods of downtime or while waiting for fixes.
Data Collection and Privacy
We collect and log your PC hardware ID (HWID) and IP address for security and verification purposes.
If you link your Discord account, your Discord User ID will be logged and connected to your product key.
We do not collect or store any payment information. All payment processing is handled by secure third-party services.
Your data is used solely for security, verification, and fraud prevention purposes.
Refund Policy
All sales are final. No refunds will be provided under any circumstance.
Chargebacks result in a permanent ban and blacklisting from all services.
Payments flagged as fraudulent will be denied, and the product key will not be delivered.
No refunds will be issued due to update delays or product downtime.
We recommend trying the Free version first to ensure compatibility before purchasing Premium.
Cryptocurrency payments are non-refundable. Incorrect amounts or wrong addresses are the buyer's responsibility.
By purchasing from Scooby, you confirm that you have read, understood, and fully agree to these Terms of Service.